Shipping policy
1. Do you ship to my country?
We ship to almost every country in the world .
2. How much does shipping cost?
You can enjoy free shipping on orders over $69. Otherwise, it costs $6.99.
If you need express shipping, you could choose it at checkout, which costs $6.99.
PS. We have free shipping site-wide promotions during sale season. Stay tuned!
3. How long will it take for my order to arrive?
Orders are usually processed within 24 h, and it will be delayed to within 48-72h during the certain holiday.
Total delivery time = processing time + shipping time
(not including customs delays, weekends, holidays and any unforeseen circumstances)
Processing Time: Orders are processed within 1-3 business days.
Standard Shipping Time: 7-20 business days
Express Shipping Time: 6-8 business days
4. How can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
5. What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at yuta.cunkmr@gmail.com. We’ll either resent a new one to you or give you a full refund.
6.Will I Have to Pay Customs Duties & Taxes?
Orders may be subject to customs duties, import taxes, or other fees depending on your country's regulations. These charges are the responsibility of the customer.
7.Can I Change or Cancel My Order?
If you need to change or cancel your order, please contact us within 12 hours after placing your order.
Once your order has been processed or shipped, we may no longer be able to make changes.